Borneo777 is fully committed to protecting the privacy and security of every member's personal data. This Privacy Policy clearly explains how we collect, use, store, and protect your information – so you can play with complete peace of mind, free from any concerns about your personal data.
This is the foundation of how Borneo777 handles the personal data of every Malaysian member — transparently, securely, and responsibly.
Borneo777 has never sold, rented, or transferred members' personal data to any third party for marketing or commercial purposes, and never will. Your data belongs entirely to you — we are simply its custodian for as long as you use the Borneo777 platform.
Every piece of data transmitted between your device and borneo777's servers is protected by 256-bit SSL encryption – the same technology used by major banks in Malaysia. This means your login credentials, payment details, and personal data cannot be intercepted by any third party.
Borneo777 gives you full control over your personal data. You have the right to access, correct, export, or request deletion of your data at any time. Data-related requests are processed within 30 working days through our support team.
All personal data of borneo777 members is stored in data centres protected by multiple layers of physical and digital security. Access to this data is restricted to staff who require it to carry out their service functions, and all access is logged for audit purposes.
Borneo777 only collects data that is strictly necessary to provide our services safely and effectively. We do not collect irrelevant or unnecessary information. Each category of data collected has a clear and legitimate purpose as described in this Privacy Policy.
In the event of any security incident involving the personal data of borneo777 members, we are committed to notifying affected members in a timely manner in accordance with applicable legal requirements, along with the steps taken to address the situation.
Important Note: This Privacy Policy describes borneo777's data protection practices and your rights as a member. By using the borneo777 platform, you agree to the collection and use of your information as described in this document. This Policy is to be read together with Terms & Conditions us. If you have any questions, our support team is available via live chat or email at support@borneo777.run.
Borneo777 takes the privacy of our members extremely seriously. As an online casino platform serving hundreds of thousands of Malaysian players across Kuala Lumpur, Selangor, Johor Bahru, Penang, Sabah, Sarawak, and every corner of the country, we understand that trust is the foundation of every relationship we build with our members.
This Privacy Policy clearly and transparently explains how borneo777 collects, stores, uses, and protects your personal data. We are committed to ensuring that your information is handled responsibly, securely, and in compliance with all applicable data protection laws.
This Policy applies to all personal information collected through the borneo777 platform, including the borneo777.run website, mobile applications, email communications, and any other interactions between you and borneo777. Each time you register a new account, make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX, play games, or contact our support team, certain data may be collected as required by the operational purposes described here.
Borneo777 acts as the data controller for all personal information collected through our platform. This means we are fully responsible for how that data is used and protected.
Borneo777 collects various types of personal data depending on how you interact with our platform. The main categories of data collected are as follows:
When you register a Borneo777 account, we collect information you provide directly, including:
To comply with Anti-Money Laundering (AML) requirements and identity verification, Borneo777 may request additional documents such as a copy of your Malaysian identity card (MyKad), a selfie with your identification document, proof of residential address, and documents verifying your payment method.
Borneo777 retains records of all financial transactions carried out through our platform, including deposits via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, Maybank2u, and CIMB Clicks, withdrawals, bonus history received and used, as well as the value and timestamp of each transaction. All amounts are in Malaysian Ringgit (MYR).
Borneo777 retains records of your gaming activity, including games played, session duration, bet amounts, wins and losses, and any responsible gaming limit settings you have enabled. This data is used for security purposes, dispute resolution, and responsible gaming monitoring.
| Technical Data Type | Purpose of Collection |
|---|---|
| IP address | Account security & location detection |
| Browser type and version | User experience optimisation |
| Device operating system | Platform compatibility & technical support |
| Access time and date | Security audits & issue resolution |
| Pages visited | Borneo777 platform improvements |
| Device ID (where applicable) | Fraud prevention & duplicate account detection |
Borneo777 uses the personal data collected for the following purposes, each with a valid legal basis:
The primary purpose of data collection is to enable borneo777 to provide online casino services to you – including account management, processing deposits and withdrawals, granting access to games, managing bonuses and promotions, and sending communications related to your account.
Borneo777 uses technical data and account information to detect and prevent suspicious activity, fraud, money laundering, and platform abuse. This includes monitoring for unusual betting patterns, detecting suspicious login attempts, and verifying that each member holds only one account.
Like all responsible financial and entertainment platforms, borneo777 is required to maintain certain records and comply with reporting obligations set by the relevant authorities. Personal data and transaction records may be used to fulfil AML obligations, KYC verification, and other legal compliance requirements.
Borneo777 analyses platform usage data in aggregate — not at an individual level — to understand how players interact with our platform, which games are most popular, and where improvements can be made. This analysis helps us make Borneo777 better for all Malaysian players.
With your consent, Borneo777 may send you information about promotions, new bonuses, the latest games, and platform updates via SMS or email. You may opt out of marketing communications at any time through your account settings or by contacting our support team.
Borneo777 does not sell, rent, or disclose members' personal data to any third party for marketing purposes. However, in the course of providing our services, Borneo777 may share personal data in limited circumstances as follows:
All third parties that receive data from borneo777 are required to handle it in accordance with security and privacy standards equivalent to or stricter than those we uphold. borneo777 is not responsible for the privacy practices of third parties that operate under their own independent privacy policies.
Borneo777 implements comprehensive technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. Our key security measures include:
All data in transit is protected by bank-grade encryption — the same standard used by Maybank and CIMB for their online banking services.
Data stored on our servers is also encrypted. Passwords are never stored in plain text — they are converted into cryptographic hashes that cannot be reversed.
The borneo777 security team monitors our infrastructure and systems around the clock to detect any suspicious activity or attempted intrusions.
Access to members' personal data is restricted to staff who require it to carry out their job functions. All access is logged and audited.
Data is regularly backed up to secure, isolated locations to ensure recovery is possible in the event of any technical incident.
Borneo777 conducts regular penetration testing and security audits by independent third parties to identify and address any vulnerabilities.
While borneo777 takes all reasonable steps to protect your data, no security system can guarantee 100% protection against every possible cyber threat. We encourage you to play your part in securing your account by using a strong password, keeping your login credentials private, and notifying us immediately if you suspect any suspicious activity.
Borneo777 retains your personal data only for as long as necessary for the purposes outlined in this Privacy Policy, or as required by applicable law:
| Data Type | Retention Period | Reason |
|---|---|---|
| Active Account Information | For the duration of the active account | Service operations |
| Financial Transaction Records | 7 years after transaction | AML & Tax Requirements |
| KYC Documents | 5 years after account closure | Legal compliance |
| Game Activity Logs | 3 years | Dispute resolution |
| Technical & Security Logs | 12 months | Security audits |
| Support Communication Data | 2 years | Referrals & quality improvement |
Once the relevant retention period has expired, data will be securely deleted or anonymised in accordance with procedures established by borneo777. Anonymised data may be retained indefinitely for statistical and analytical purposes, as it can no longer be linked to any specific individual.
Borneo777 respects your rights regarding your personal data. As a member, you have the following rights, which you may exercise at any time by contacting our support team:
You have the right to request a copy of the personal data we hold about you. borneo777 will provide this information in a readable format within 30 working days.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request a correction. Some information can be updated directly within your account settings.
In certain circumstances, you have the right to request the deletion of your personal data. This right is subject to our legal obligations that require the retention of certain records.
You have the right to request that Borneo777 restrict how we process your data in certain circumstances, such as when you are disputing the accuracy of that data.
You have the right to receive your personal data in a structured, machine-readable format, and to transfer that data to another data controller.
You have the right to object to the processing of your personal data for certain purposes, including direct marketing. You may opt out of marketing communications at any time.
To exercise any of the rights above, please contact the borneo777 support team via live chat or email at support@borneo777.run. We will process your request within 30 working days and may need to verify your identity before handling any data-related requests.
Borneo777 uses cookies and similar tracking technologies to enhance user experience and platform security. Cookies are small text files stored on your device when you visit the borneo777 website.
You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the Borneo777 platform — particularly essential cookies required for login and account security. Most modern browsers, including Chrome, Firefox, and Safari, allow you to view, accept, decline, or delete cookies through their settings menu.
The Borneo777 platform is intended exclusively for adults aged 21 and above. We do not knowingly collect personal data from individuals under the age of 21. Account registration requires age verification, and we take reasonable steps to ensure compliance with this minimum age requirement.
Should borneo777 discover that we have collected personal data from a person under the age of 21, the account in question will be suspended immediately and all associated data will be deleted. Any balance remaining in that account will be handled in accordance with the relevant procedures.
If you believe that someone under the age of 21 has registered a borneo777 account, please contact us immediately at support@borneo777.run so that we can take the appropriate action.
Borneo777 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, evolving legal requirements, or improvements to how we protect your data. Any changes will be posted on this page with an updated revision date.
For significant amendments that affect how we use your personal data, Borneo777 will notify you via an in-platform notice or through direct communication to the phone number or email address registered to your account, at least 14 days before the changes take effect.
Your continued use of the Borneo777 platform following any amendments to this Privacy Policy constitutes your acceptance of the updated version. We encourage you to review this page periodically to stay informed about how we protect your privacy.
This Privacy Policy was last updated on January 2026. For version history or enquiries about policy changes, please contact us at support@borneo777.run.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way borneo777 handles your personal data, please reach us through the following channels:
Borneo777 takes every privacy-related enquiry seriously and will work to address your concerns promptly and transparently. Our team is proficient in Bahasa Malaysia and will communicate with you in whichever language you are most comfortable with.
If you are not satisfied with our response to your privacy enquiry, you have the right to file a complaint with the relevant data protection authority under applicable laws in Malaysia.
Support Email: support@borneo777.run | Live Chat: Available 24/7 within the borneo777 platform. All privacy enquiries are handled in strict confidence.
Answers to the questions most frequently asked by Borneo777 members about the protection of their personal data.
This Privacy Policy should be read together with Terms & Conditions and Responsible Gaming Policy borneo777. Together, these three documents form the complete agreement between you and borneo777 regarding use of the platform and data protection. For any questions or concerns about your data privacy, contact us at support@borneo777.run – we are proud to serve you in Bahasa Melayu.